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Technical Assistance. Citibank Online provides secure and convenient banking services. 1 American Airlines AAdvantage ® bonus miles are not available if you have received a new account bonus for a Citi ® / AAdvantage ® Platinum Select ® account in the past 48 months or if you converted another Citi credit card account on which you earned a new account bonus in the last 48 months into a Citibank Online Customer Service Desk - The fastest way to resolve your queries! Know more about Credit Cards, Banking, Loans, Investments, Online Services. 1- 888-CITIBANK. You can reach the Citibank credit card customer service by: Accessing their website or the Citi Mobile App and sending them a message. Refer your family members or work colleagues for Citi Credit Cards and earn up to AED 5,000 cash back annually Apply now for one of Citi's best cash back credit cards, with no caps and no category restrictions. 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